We do everything possible for you to be sure in your choice of artworks:

- we make a careful selection of artworks and authors for our gallery;
- we place only high quality images of artworks in the gallery;
- depending on your inquiry we send you the largest possible images of the artworks, you are interested in, as well as any information on them;
- we use only perfect packing, which protects the artworks from damages and loss of commodity cost;
- we provide the refund and replacement of the purchased artworks.

We try to do everything possible for our clients to be pleased with their purchases and our service. The opportunity of possible refund or exchange of the artworks you haven't liked is made exactly for this purpose. But in any case, the process of return and exchange of the artwork is an unpleasant fact both for us and the artist, and also for you, because as all the costs for return shipping and exchange are entirely on you. Therefore we recommend you to select the artworks you want to buy precisely, requesting a maximum of information on the artworks you are interested in.

Our return policy is based on the principles of the work of online escrow services Escrow.Com. You can make a complete refund or replace the items you dislike for any others depending on whether you paid any original shipping fees.

If you have paid any original shipping fees separately from the cost of purchased units, during 5 days you can make a refund for the items you dislike or freely exchange these items for any others, if they are available.

For making the refund:
- reject purchased artworks in Escrow.Com before the expiration of the inspection period (5 days from the date of reception of the parcel);
- inform us by e-mail about yours decision to return the purchased artworks indicating the reasons for this;
- after reception of our answer with instructions¹⁾, carefully pack the artworks in their initial packing and send them back to us;
- after reception of rejected artworks by us, we check their integrity and safety and accept the sent back artworks in Escrow.Com;
- Escrow.Com returns you your initial payment excluding escrow fees and original shipping fee.

For exchanging the artworks you don't like:
- reject purchased artworks in Escrow.Com before the expiration of the inspection period (5 days from the date of reception of the parcel);
- inform us by e-mail about yours decision to exchange the purchased artworks indicating those which you would like to receive instead of the one you have;
- after reception of our answer with instructions¹⁾, carefully pack the artworks in their initial packing and send them back to us;
- after reception of rejected artworks by us, we check their integrity and safety and tell you the sum to be paid for the difference in prices (if any) and shipping charges of new artworks²⁾;
- transfer the funds to our account;
- we send you new items;
- you accept the exchanged artworks in Escrow.Com before the expiration of the inspection period (5 days from the date of reception of the parcel).

If you have purchased the items for the price offered by and haven't paid any original shipping fees separately from the cost of the purchased units, during 5 days you can make a refund for the items you dislike or freely exchange these items for any others, if they are available.

For exchanging the artworks you don't like:
- reject purchased artworks in Escrow.Com before the expiration of the inspection period (5 days from the date of reception of the parcel);
- inform us by e-mail about yours decision to exchange the purchased artworks indicating those which you would like to receive instead of the one you have;
- after reception of our answer with instructions¹⁾, carefully pack the artworks in their initial packing and send them back to us;
after reception of rejected artworks by us, we check their integrity and safety and tell you the sum to be paid for the difference in prices (if any) and shipping charges of new artworks²⁾;
- transfer the funds to our account;
- we send you new items;
- you accept the exchanged artworks in Escrow.Com before the expiration of the inspection period (5 days from the date of reception of the parcel).

Please, take into account that if you refuse to pay the sum of surcharge for a difference in the price and the delivery costs of new artworks, the rejected units will not be accepted by us. It will result that your funds will not be refunded to you by Escrow.Com.

During 5 days you can make a complete refund for the items you dislike if you pay us any original shipping fees.

For making the refund:
- reject purchased artworks in Escrow.Com before the expiration of the inspection period (5 days from the date of reception of the parcel);
- inform us by e-mail about yours decision to return the purchased artworks indicating the reasons for this;
- after reception of our answer with instructions¹⁾, carefully pack the artworks in their initial packing and send them back to us;
- transfer the sum of any original shipping fees to our account;
-- after reception of rejected artworks by us, we check their integrity and safety and accept the sent back artworks in Escrow.Com;
- Escrow.Com returns you your initial payment excluding escrow fees.

Please, take into account that if you refuse to pay the sum of any original shipping fees, the rejected units will not be accepted by us. It will result that your funds will not be refunded to you by Escrow.Com.

¹⁾ The letter contains instructions on the appropriate registration of the artwork to pass the customs, and also, in case of an exchange, cost of the artworks requested by you.

²⁾ The sum of a surcharge can be both positive and negative. In the latter case we compensate the specified sum by transferring it to your credit card.