So, you have decided to buy one of the artworks presented in our gallery. The process of purchasing the artwork is very simple. Please, read below the detailed description of this process and the steps of order processing. We hope that this information will answer your questions that have probably arisen.


The process of ordering the artwork can be divided into four steps.

STEP 1. ORDERING.

While browsing the artworks presented in our gallery and having become interested in one of them, you click on its small image and go to the page with the detailed description of the given artwork and its enlarged image. On this page you can use different services¹⁾, including such services as making inquiry about receiving additional information on the given artwork and its high-quality large images.

On the same page you can place the order for this artwork. For this purpose click on the 'Buy' button. In the opened window fill in the necessary fields and press the 'Order' button, this will send the submitted data to our processing center. Don't forget to include your contact information, so we can contact you. If the process of ordering was successful you will receive the å-mail message confirming the receiving of your order.

You have an opportunity to suggest your own price for the artwork, if the current price does not suit you. For this purpose press the 'Name Your Own Price'²⁾ button, a pop-up window will appear where you can enter your price. Then press the 'Submit' button and submit the data to server. Wait for the page to reload and you will see your new price under the old one. After that you can continue ordering the artwork you are interested in for the price suggested by you³⁾.

When making your order you can also specify the way the picture will be transported in: on a stretcher (by default) or rolled ⁴⁾, and also choose one of four express services for express delivery (FedEx, DHL, UPS, or EMS/USPS), or delivery by simple air mail.


STEP 2. SETTLING THE CONDITIONS OF THE TRANSACTION.

After receiving your order we check the availability of the artwork, terms and conditions of its sale and delivery to you. We will inform you about this by sending to your address an e-mail in which all conditions of the transaction are stipulated. In case the price offered by you is too small, we will first try to reach the agreement concerning the price, which suits both parties. Any other conditions of the order like variants, cost and terms of delivery, conditions and guarantees of return, discounts etc. can also be discussed and changed.


STEP 3. PAYMENT.

If the artwork you are interested in is available and we can sale and deliver it to you, then after reaching the agreement on all conditions of the transaction, you are given the access to the payment area (we will notify you of this by e-mail). You can access the payment area from any page of the website on which there is a field 'Check the Status of Your Order'. Use the e-mail address you gave us as the password to get access to it.

Log in to your account and check or edit the details of your order, specify your personal information, delivery address. Confirm the order and accept the conditions of the transaction. Then you will be redirected to the server of Escrow.Com⁵⁾, company, where the final step of the transaction takes place, therefore in further actions refer to the instructions provided by Escrow.Com.

If you have never used Escrow.Com services before it will be necessary to register first. After the process of registration log in to your account and find your order in the list of active transactions. You can click on the link and receive detail information on it. On same page the service will offer you to pay for the order. The available payment methods are credit card, check or money order and wire transfer. You choose a way of payment and pay for the order. Escrow.Com will not release this sum of money to us until you receive your order and accept it.

You can also pay for your order by transferring money directly to our bank account. In this case you save on Escrow charges (starting from 25 USD) and can choose the delivery by simple airmail, which is much cheaper than the delivery by express services. If you pay through Escrow.Com the delivery by simple air mail cannot be provided.


STEP 4. DELIVERY AND ACCEPTANCE OF THE ORDER.

As soon as Escrow.Com receives the money, we draw up the necessary documents for the artwork to pass the customs successfully and send it to your address by the express service chosen by you. After receiving the order you check the safety and authenticity of the delivered artworks and then accept the transaction at Escrow.Com. After that the transaction is considered to be completed.

In case of payment for the order directly to our bank account or shipment by simple airmail, the order is sent immediately after receiving the funds to our personal banking account.



¹⁾ To get additional information on the available services check the box 'Show tips' and point the mouse to the link you are interested in.

²⁾ You can also offer the price for the picture you have liked directly at the preview page (look for the link 'BIDDING') or when submitting your order.

³⁾ Submit only serious offers, please.

⁴⁾ Read in details about the possible variants of delivery here.

⁵⁾ Escrow.Com is the american accredited escrow company and we have chosen it as the most convenient and reliable intermediary when trading the goods in Internet. Escrow.Com acts as a secure third party to protect the online buyers and sellers from fraud. Escrow.Com tracks all shipments to ensure the seller shipped and the buyer received the merchandise, and if the merchandise is fraudulent, it gives the buyer the chance to return the merchandise before payment is released to the seller. The detailed description of Escrow.Com services can be found here.